Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at pizz-ranchs.click (the "Website") or any services offered by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

By accessing, browsing, or using the Website at pizz-ranchs.click, or by clicking "I Agree" or any similar acknowledgment button, or by placing an order for food products or services through our platform, you expressly agree to be legally bound by these Terms of Service. If you do not agree to these Terms, you must immediately cease using the Website and all associated services.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Ranch. Your continued use of the Website following any updates or modifications to these Terms shall constitute your acceptance of such changes. We reserve the right to update these Terms at any time, and we will notify users of material changes as described in Section 13 below.

You represent and warrant that:

• You are at least 18 years of age, or if you are between 13 and 17 years of age, you have obtained verifiable parental or legal guardian consent to use our services;
• You have the legal capacity and authority to enter into this Agreement;
• You will use the Website and our services in compliance with all applicable federal, state, and local laws and regulations of the United States;
• All information you provide to us is accurate, current, and complete.

If you are using the Website on behalf of an organization, business, or other legal entity, you represent that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" will refer to that entity.

2. Description of Services

Pizza Ranch operates as a food service business offering a variety of pizza, chicken, and other food and beverage products to customers in the United States. Through our Website at pizz-ranchs.click, we provide the following services:

2.1 Online Ordering

Customers may browse our menu, select food and beverage items, customize orders, and submit orders for pickup or delivery through our Website. Menu availability, pricing, and delivery areas may vary by location and are subject to change without prior notice.

2.2 Menu Information

Our Website provides detailed descriptions of food items, including ingredients, allergen information where available, nutritional data, and pricing. We make every reasonable effort to ensure the accuracy of this information; however, menu items, ingredients, and nutritional content may change, and we cannot guarantee that all information displayed is current at all times.

2.3 Promotions and Special Offers

From time to time, Pizza Ranch may offer promotional deals, discount codes, loyalty rewards, or special offers through the Website. Such promotions are subject to their own terms and conditions and may be modified or discontinued at any time without notice.

2.4 Customer Account Services

Users may create an account on our Website to facilitate faster ordering, order history tracking, and access to exclusive offers. Account creation is subject to the obligations and requirements described in Section 3 of these Terms.

2.5 Catering and Group Orders

Pizza Ranch may offer catering services and large group ordering options through the Website or by direct communication with our team. These services may be subject to additional terms and conditions specific to catering agreements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. Pizza Ranch shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. User Obligations and Prohibited Activities

3.1 Account Registration

If you create an account on our Website, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your login credentials, including your password, confidential and secure;
• Notify us immediately at [email protected] if you suspect unauthorized access to or use of your account;
• Accept responsibility for all activities that occur under your account.

3.2 Acceptable Use

You agree to use the Website and our services only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Use the Website in any manner that violates any applicable federal, state, or local law or regulation in the United States, including but not limited to the Federal Trade Commission Act (FTC Act), the Computer Fraud and Abuse Act (CFAA), the California Consumer Privacy Act (CCPA/CPRA) where applicable, or any other applicable statute or regulation;
• Engage in any fraudulent, deceptive, or misleading conduct in connection with your use of the Website or services;
• Submit false, inaccurate, or misleading information, including false orders, fraudulent payment information, or fictitious contact details;
• Attempt to gain unauthorized access to any portion of the Website, its servers, databases, or any connected systems or networks;
• Use automated tools, bots, scrapers, crawlers, or any other automated means to access or collect data from the Website without our express written permission;
• Transmit or upload any viruses, malware, ransomware, spyware, or other harmful computer code or programs;
• Attempt to interfere with, disrupt, or impair the integrity or performance of the Website or its underlying infrastructure;
• Engage in any activity that places an unreasonable or disproportionately large load on our servers or network infrastructure;
• Use the Website to harass, threaten, defame, or harm any person or entity;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written authorization;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Collect or harvest personal information of other users without their consent;
• Use the Website for any commercial solicitation or advertising without our express written consent;
• Engage in any activity that violates the rights of Pizza Ranch or any third party, including intellectual property rights, privacy rights, or contractual rights.

3.3 Ordering Obligations

When placing an order through the Website, you agree that:

• You are authorized to use the payment method provided;
• All order information you provide is accurate and complete;
• You are responsible for any applicable taxes, fees, or gratuities associated with your order;
• You will be present or have an authorized representative present to receive delivery or pickup orders;
• Orders for alcoholic beverages, where available, are placed only by individuals who are at least 21 years of age and subject to valid identification verification upon delivery or pickup.

4. Intellectual Property Rights

4.1 Ownership

The Website and all of its contents, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof — are the exclusive property of Pizza Ranch or its licensors and are protected by United States copyright law, trademark law, trade dress, patent law, trade secret law, and other applicable intellectual property laws and international treaties.

4.2 Limited License

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with ordering food products and using our services as intended. This license does not include the right to:

• Modify or create derivative works based on the Website or its content;
• Reproduce, distribute, publicly display, or transmit any content from the Website;
• Use any data mining, robots, or similar data gathering or extraction methods;
• Use the Website for commercial purposes without our express written authorization.

4.3 Trademarks

The name "Pizza Ranch," our logos, slogans, and all related names, marks, and trade dress are trademarks or registered trademarks of Pizza Ranch. You may not use any of these marks without the prior written permission of Pizza Ranch. All other trademarks, service marks, and logos used on the Website are the property of their respective owners.

4.4 User-Submitted Content

If you submit reviews, feedback, suggestions, ideas, comments, questions, or other content to us through the Website or by email, you grant Pizza Ranch a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or have the necessary rights to submit such content and that it does not violate any third-party rights.

5. Payment Terms

5.1 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, service charges, or gratuities, which will be calculated and displayed at checkout prior to order confirmation.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including all applicable fees and taxes.

5.3 Order Confirmation

An order is not confirmed until you receive an electronic confirmation from us. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to cases of pricing errors, suspected fraudulent activity, unavailable items, or technical errors. In the event of a cancellation initiated by us, you will receive a full refund of any charges already collected.

5.4 Refunds and Cancellations

Once an order has been submitted and confirmed, cancellations may not be possible. If you are dissatisfied with your order due to an error on our part, please contact us at [email protected] within 24 hours of receiving your order, and we will work with you to resolve the issue, which may include a replacement order, store credit, or refund at our discretion. We are not responsible for errors in orders attributable to customer input mistakes.

5.5 Taxes

You are responsible for paying all applicable federal, state, and local taxes arising from your purchase. Sales tax will be calculated based on your location and the applicable tax rate at the time of purchase, in accordance with applicable United States tax law.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR FRANCHISEES BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
• BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY;
• ERRORS OR OMISSIONS IN ANY CONTENT OR LOSSES OR DAMAGES INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF PIZZA RANCH ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE AND SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100.00) OR (B) THE AMOUNT YOU PAID TO PIZZA RANCH IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain types of liability, so some of the above limitations may not apply to you. In such jurisdictions, Pizza Ranch's liability shall be limited to the maximum extent permitted by applicable law.

7. Disclaimers

7.1 As-Is Basis

THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 No Warranty of Accuracy

Pizza Ranch does not warrant that (a) the Website will be uninterrupted, secure, or error-free; (b) the results that may be obtained from the use of the Website will be accurate or reliable; (c) the quality of any products, services, information, or other material obtained through the Website will meet your expectations; or (d) any errors in the Website will be corrected.

7.3 Food Allergen Disclaimer

While we make reasonable efforts to provide accurate allergen and nutritional information on our Website, food products may be prepared in facilities that handle common allergens including nuts, dairy, gluten, shellfish, eggs, and soy. Pizza Ranch cannot guarantee that any item is free from allergens. Customers with food allergies or dietary restrictions should exercise caution and contact us directly before placing an order.

7.4 Third-Party Links

The Website may contain links to third-party websites or resources. These links are provided solely for your convenience. Pizza Ranch has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of third-party websites is governed by the terms and policies of those websites.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or services in a manner not authorized by these Terms;
• Your violation of any applicable law, rule, or regulation;
• Your infringement of any third-party intellectual property rights, privacy rights, or other rights;
• Any content, information, or materials you submit, post, or transmit through the Website;
• Any fraudulent or unauthorized transactions made through your account;
• Your negligence or willful misconduct.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Pizza Ranch in asserting any available defenses.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms or your use of the Website and services shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Pizza Ranch is registered and operating, without giving effect to any choice or conflict of law provision or rule.

Subject to the arbitration provisions in Section 10, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You irrevocably submit to the personal jurisdiction of such courts and waive any objection that such courts are an inconvenient forum.

To the extent applicable, we comply with the Federal Trade Commission Act (FTC Act) and all other applicable federal consumer protection laws. California residents acknowledge that their rights may also be governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) with respect to the handling of personal information, as detailed in our separate Privacy Policy.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Pizza Ranch at [email protected] and provide a written description of the dispute, the relief sought, and the contact information for the complaining party. Both parties agree to negotiate in good faith to attempt to resolve the dispute informally. If the dispute is not resolved within thirty (30) days of Pizza Ranch's receipt of the initial written notice, either party may proceed to binding arbitration as set forth below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, and except as otherwise provided in these Terms, all disputes, controversies, or claims arising out of or relating to these Terms, the Website, or our services — including disputes regarding the existence, validity, or termination of these Terms — shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

10.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. Unless both you and Pizza Ranch agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the foregoing, the following disputes are not subject to arbitration: (a) disputes seeking to enforce or protect intellectual property rights; (b) disputes related to claims of theft, piracy, or unauthorized use of the Website; and (c) claims for injunctive or other equitable relief. Additionally, if the class action waiver above is found to be unenforceable, then the agreement to arbitrate shall be null and void.

11. Term and Termination

11.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Website or any of our services. These Terms automatically apply to every visit to our Website and every order placed through our platform.

11.2 Termination by You

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities incurred prior to the date of termination.

11.3 Termination by Pizza Ranch

Pizza Ranch reserves the right, in its sole and absolute discretion, to suspend, restrict, or terminate your access to the Website and services at any time, with or without cause and with or without notice, including but not limited to:

• Your violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Extended periods of account inactivity;
• Request by law enforcement or government authorities;
• Business decisions to discontinue the Website or services.

11.4 Effect of Termination

Upon termination, your right to use the Website and services will immediately cease. Sections of these Terms that by their nature should survive termination — including but not limited to Sections 4 (Intellectual Property), 6 (Limitation of Liability), 7 (Disclaimers), 8 (Indemnification), 9 (Governing Law), 10 (Dispute Resolution), and 14 (Severability) — shall survive termination and remain in full force and effect.

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and protect your personal information in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents. By using our Website and services, you consent to the practices described in our Privacy Policy. Please review our Privacy Policy carefully before using our services.

13. Changes to Terms

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time in its sole discretion. When we make material changes to these Terms, we will notify you by:

• Posting the revised Terms on the Website with an updated "Last Updated" date;
• Sending an email notification to the email address associated with your account, where applicable;
• Displaying a prominent notice on the Website for a reasonable period following the update.

Your continued use of the Website or services after the effective date of any revised Terms constitutes your acceptance of the modified Terms. If you do not agree to the revised Terms, you must stop using the Website and services immediately. We encourage you to review these Terms periodically to stay informed of any changes.

If any modification to these Terms is found to be invalid, void, or for any reason unenforceable, that modification shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

14. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid or unenforceable provision had never been contained herein, provided that the essential economic terms of the relationship between the parties are not fundamentally altered.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the same subject matter. No waiver of any provision of these Terms by Pizza Ranch shall be deemed a further or continuing waiver of such provision or any other provision, and Pizza Ranch's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Waiver

No failure or delay by Pizza Ranch in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or privilege shall preclude any other or further exercise of that right, power, or privilege, or the exercise of any other right, power, or privilege. Any waiver by Pizza Ranch of a breach of any provision of these Terms shall not be considered a waiver of any subsequent breach of the same or any other provision.

17. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond Pizza Ranch's reasonable control, including but not limited to acts of God, natural disasters, fires, floods, pandemics, epidemics, acts of terrorism, war, civil unrest, labor disputes, government actions, internet or telecommunications failures, or power outages. In the event of a force majeure event, Pizza Ranch will make reasonable efforts to notify you and to resume performance as soon as practicable.

18. Electronic Communications

By using the Website or communicating with us by email, you consent to receive communications from Pizza Ranch electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically — via email or through postings on the Website — satisfy any legal requirement that such communications be in writing. You further agree that electronic records and signatures are as legally valid and binding as paper records and handwritten signatures under applicable United States law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act).

19. Children's Use

The Website is not directed to or intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible. Parents or guardians who believe their child under 13 may have submitted personal information to us should contact us immediately at [email protected].

20. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service or your use of the Website and services, please contact us using the information below:

We will make every reasonable effort to respond to your inquiry within a reasonable timeframe. For urgent matters regarding food safety or immediate service issues, please contact us directly via email as listed above.